December 30, 2024
This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help

Go to solution

How do we actually become a customer?

Go to solution
cliffpeskin
New Contributor

‎10-25-2023 11:27 AM - edited ‎10-25-2023 11:28 AM

We are trying to integrate Marqueta's Card Issuance API/solution with our app but don't know how to become a customer and get live environment API keys.

We have filled out the Contact Us form (marqeta.com/contact-us) several times and are yet to hear from anyone after about a week.

If anyone has any thoughts or suggestions that would be greatly appreciated!! 

 

Labels:
0 Kudos
1 ACCEPTED SOLUTION

Go to solution
reneemq
Community Manager
Community Manager

‎10-25-2023 11:52 AM

Hi @cliffpeskin .  Thanks for reaching out.  I have been in touch with our account team to raise this to their attention.  Someone should be reaching out in the next day or so.  

View solution in original post

4 REPLIES 4

Go to solution
reneemq
Community Manager
Community Manager

‎10-25-2023 11:52 AM

Hi @cliffpeskin .  Thanks for reaching out.  I have been in touch with our account team to raise this to their attention.  Someone should be reaching out in the next day or so.  

Go to solution
cliffpeskin
New Contributor
In response to reneemq

‎10-25-2023 03:22 PM

Awesome thanks @reneemq 

Go to solution
cliffpeskin
New Contributor
In response to reneemq

‎10-30-2023 01:05 PM - edited ‎10-31-2023 08:41 AM

Hi @reneemq, Really appreciate your following up with the account team but it's been almost a week and still have not heard from anybody. Could you maybe follow up again?

Thanks very much,
Cliff

Go to solution
reneemq
Community Manager
Community Manager

‎12-11-2023 02:57 PM

Hi @cliffpeskin .  Our sales team reached out to you on 11/07.  Hopefully everything is squared away now and you are in active conversations with the team.  Thanks!