March 1, 2024
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How do I become a customer?

How do I become a customer?

BrianWalczak
New Contributor II

Hello. I have been trying to get in contact with the Marqeta sales team since July, and I haven't been receiving any follow-up emails from them.

 

How can I get started with using Marqeta?

5 REPLIES 5

shaariqch
New Contributor

I have been having the same issue! Very poor customer service.

reneemq
Community Manager
Community Manager

hi @shaariqch .  I have been in touch with sales.  They are prioritizing their outreach to you.  Thank you for your patience.  

reneemq
Community Manager
Community Manager

Hi @BrianWalczak .  Thank you for this message.  I have been in touch with our sales team.  They are prioritizing their outreach out to you.   

reneemq
Community Manager
Community Manager

Hi @BrianWalczak. Our sales team reached out to you on 12/04.  Hopefully everything is squared away now and you are in active conversations with the team.  Thanks!

Hello. No, this is not the case and I didn't receive any email from Marqeta. Why?!