December 21, 2024
This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help

How do I become a customer?

How do I become a customer?

BrianWalczak
New Contributor II

‎11-20-2023 04:49 PM

Hello. I have been trying to get in contact with the Marqeta sales team since July, and I haven't been receiving any follow-up emails from them.

 

How can I get started with using Marqeta?

0 Kudos
5 REPLIES 5

shaariqch
New Contributor

‎12-02-2023 03:37 PM

I have been having the same issue! Very poor customer service.

reneemq
Community Manager
Community Manager
In response to shaariqch

‎12-04-2023 08:07 AM

hi @shaariqch .  I have been in touch with sales.  They are prioritizing their outreach to you.  Thank you for your patience.  

reneemq
Community Manager
Community Manager

‎12-04-2023 08:06 AM

Hi @BrianWalczak .  Thank you for this message.  I have been in touch with our sales team.  They are prioritizing their outreach out to you.   

reneemq
Community Manager
Community Manager

‎12-11-2023 02:58 PM

Hi @BrianWalczak. Our sales team reached out to you on 12/04.  Hopefully everything is squared away now and you are in active conversations with the team.  Thanks!

BrianWalczak
New Contributor II
In response to reneemq

‎12-17-2023 11:15 AM

Hello. No, this is not the case and I didn't receive any email from Marqeta. Why?!