November 19, 2024
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Once again, no response from Marqeta

Once again, no response from Marqeta

BrianWalczak
New Contributor II

‎12-31-2023 10:57 AM

I have been trying to get in contact with the Marqeta sales team since July, and I STILL haven't been able to reach them even after my request was "prioritized".

 

Very disappointed with the customer service so far. I would like to get in touch asap.

0 Kudos
2 REPLIES 2

reneemq
Community Manager
Community Manager

‎01-03-2024 09:51 AM

Hi @BrianWalczak .  Our sales team reached out to you on Dec 4, 2023.   Kindly refer to the contact information listed in that outreach.  Happy New Year!

BrianWalczak
New Contributor II
In response to reneemq

‎04-27-2024 07:41 AM

Hello. It's currently April and I still never received an email from the team. Could you please ask them to reach out again?

 

Ill be keeping an eye out on my inbox!