November 19, 2024
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How do I become a customer?

BrianWalczak
New Contributor II

‎11-20-2023 04:49 PM

Hello. I have been trying to get in contact with the Marqeta sales team since July, and I haven't been receiving any follow-up emails from them.

 

How can I get started with using Marqeta?

0 Kudos
5 REPLIES 5

shaariqch
New Contributor

‎12-02-2023 03:37 PM

I have been having the same issue! Very poor customer service.

reneemq
Community Manager
Community Manager
In response to shaariqch

‎12-04-2023 08:07 AM

hi @shaariqch .  I have been in touch with sales.  They are prioritizing their outreach to you.  Thank you for your patience.  

reneemq
Community Manager
Community Manager

‎12-04-2023 08:06 AM

Hi @BrianWalczak .  Thank you for this message.  I have been in touch with our sales team.  They are prioritizing their outreach out to you.   

reneemq
Community Manager
Community Manager

‎12-11-2023 02:58 PM

Hi @BrianWalczak. Our sales team reached out to you on 12/04.  Hopefully everything is squared away now and you are in active conversations with the team.  Thanks!

BrianWalczak
New Contributor II
In response to reneemq

‎12-17-2023 11:15 AM

Hello. No, this is not the case and I didn't receive any email from Marqeta. Why?!