To find the decline message via webhook response look for the response code and memo. Check for the user, card, or transaction token to link the decline back to your system.
Restricted Auth Example:
},
"issuer_interchange_amount" : 0,
"currenc...
We've put together resolutions for common decline codes in the table below.
Code
Definition
Resolution
1001
Card Expired
Issue new card. To view Expiration via API- use “expiration” field /cards endpoint. Via Dashboard use “expiration” on ...
What are declines? Declines occur when a card payment cannot be processed, for a variety of different reasons. To begin to troubleshoot it’s important to understand the types of declines and why they occur.HARD DECLINE: Authorizations that are not ap...
Hi @pepper_egg_tech I spoke to our teams and the KYC functionality has not been operationalized for the public sandbox which is likely why you are running into these responses. We do not intend on making this a functionality of the public sandbox so ...
Hi @pepper_egg_tech , technically the KYC features should not work in our public sandbox. Let me do a little more digging into this and let me know if you notice any differences in what you request versus what you request. Thank you.
Hi @pepper_egg_tech ! There are some tests you can perform in sandbox in regards to KYC, specifically around different types of error messages. However, it is something that needs to be configured. Are you using our public sandbox or do you have a p...
Yes, that's correct. Set to "true" it assumes a zero balance and will fund regardless of existing funds. As for the secondary authorization assuming that there are initially fundings in the funding source, an approval could go through for up to the a...
Hi @pb-cons! See my answers below:
Yes this is correct.Yes, a Program Funding Source can be tied to multiple Card Products.The drawbacks would be if you need to parse the data or keep it separate from the data of the other card products, if it can’t ...
