May 26, 2022
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jcook
Marqeta Staff
Marqeta Staff

To find the decline message via webhook response look for the response code and memo. Check for the user, card, or transaction token to link the decline back to your system. 

 

Restricted Auth Example:

 

},
 "issuer_interchange_amount" : 0,
 "currency_code" : "EUR",
 "response" : {
  "code" : "1832",
  "memo" : "Auth restriction found for given mid or mcc",
  "additional information" : "Decline unaccepted MCC. Default auth control behavior is set to ALLOW and transaction falls under exception"
},
 "network" : "MASTERCARD",
 "acquirer_fee_amount" : 0,
 "acquirer" : {
  "instituion_id_code" : "000264",

 

 

Card suspended example:

 

declinecode.png

 

For further details on this please see related knowledge base articles:

How to troubleshoot card payment declines

Common decline reasons and resolutions

 

 

Version history
Last update:
‎06-30-2021 06:10 PM
Updated by:
Contributors