July 1, 2022
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emawutor
Marqeta Staff
Marqeta Staff
since ‎09-27-2021
‎10-21-2021

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Overview  This guide serves to assist clients who need direction on how to manage or collect funds from their downstream small-to-medium sized businesses (SMBs) to fund Program Funding accounts at Marqeta’s issuing bank partners. Currently, programs...
Interactive Voice Response (IVR) allows downstream customers to interact with Marqeta’s backend services through a computer-operated phone system. Some operations that can be achieved with IVR are reporting lost or stolen cards, pin activation, chec...