December 21, 2024
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Knowledge Base
Definitive answers from Marqeta experts

Knowledge Base Articles

Common decline reasons and resolutions

We've put together resolutions for common decline codes in the table below.    Code Definition Resolution 1001 Card Expired Issue new card. To view Expiration via API- use “expiration” field /cards endpoint. Via Dashboard  use “expiration” on ...

jcook by • Marqeta Staff
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How to troubleshoot card payment declines

What are declines? Declines occur when a card payment cannot be processed, for a variety of different reasons. To begin to troubleshoot it’s important to understand the types of declines and why they occur.HARD DECLINE: Authorizations that are not ap...

jcook by • Marqeta Staff
  • 3497 Views
  • 0 comments
  • 2 kudos
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