February 5, 2025
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KYC for non-US users

Sam
New Contributor

a month ago

I could see the KYC is only available for users residing in the US. However, I’d like to know if KYC can be done for users outside of the USA, Africa to be precise, with users having a reloadable card.

Thanks.

0 Kudos
1 REPLY 1

reneemq
Community Manager
Community Manager

3 weeks ago

KYC (Know Your Customer) verification is a regulatory requirement for certain Marqeta card programs, particularly for account holders residing in the United States. This process is necessary for reloadable cards due to regulatory mandates. However, the documentation does not explicitly mention the availability of KYC for users outside of the United States, such as in Africa.