March 1, 2024
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400656 The card must be active or unactivated.

400656 The card must be active or unactivated.

diogenes0803
New Contributor

Hello, 

 

We are receiving 400656 error code occasionally from our system and just wanted to clarify if card must be active means the card already activated in digital wallet. And unactivated mean card has not been activated to use yet.

 

If you could please provide some example causation of this error message that would be great!

 

Thanks!

1 ACCEPTED SOLUTION

bmo
Marqeta Staff
Marqeta Staff

Hello! 

This 400656 error occurs during digital wallet provisioning because the original source card is terminated, suspended, or expired. In order for you to provision a card to a digital wallet, that source card needs to either be not-yet-activated (unactivated), or active.

Please let us know if you have any other questions!

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1 REPLY 1

bmo
Marqeta Staff
Marqeta Staff

Hello! 

This 400656 error occurs during digital wallet provisioning because the original source card is terminated, suspended, or expired. In order for you to provision a card to a digital wallet, that source card needs to either be not-yet-activated (unactivated), or active.

Please let us know if you have any other questions!