May 26, 2022
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Core API UpdateCardProduct Failing

eConsultant
New Contributor

I am attempting to update the

The config.card_life_cycle.expiration_offset object

For our Card Product. This worked in our Sandbox Environment but is failing with a "403" error (see below).


"error_message": "User does not have permission to access this endpoint",
"error_code": "403001"

I am the admin and lead developer. Not sure why it fails or what permissions may be missing. Any ideas?

1 ACCEPTED SOLUTION

Ricardo
Community Manager
Community Manager

Hey @eConsultant, sorry to hear, thanks for letting us know. We actually have a team dedicated to helping customers with live card programs, I’ve gone ahead and opened a support ticket with you in it. They will be able to quickly help. 

View solution in original post

2 REPLIES 2

Ricardo
Community Manager
Community Manager

Hey @eConsultant, sorry to hear, thanks for letting us know. We actually have a team dedicated to helping customers with live card programs, I’ve gone ahead and opened a support ticket with you in it. They will be able to quickly help. 

eConsultant
New Contributor

Thank you!