October 3, 2024
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Waiting for a response from Marqeta

BrianWalczak
New Contributor II

I've been going back and forth on this forum for about a year now. I haven't heard back from the sales team even though I've contacted them numerous times. I'm very frustrated and disappointed with my experience so far; a company as big as Marqeta should be more professional.

 

Please assist. Thank you.

3 REPLIES 3

reneemq
Community Manager
Community Manager

Hi @BrianWalczak .  The sales team reached out to you on Dec 4, 2023.   Kindly refer to the contact information listed in that outreach if you have any other questions on anything. 

The Sales team did NOT reach out to me on that date. I received no email from Marqeta and checked my junk folder as well. Please advise.

Hi @BrianWalczak .  I have escalated and someone should be reaching out to you.