April 24, 2024
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Unresolved incident: Duplicate Clearings Posting on Visa Programs.

Unresolved incident: Duplicate Clearings Posting on Visa Programs.

AK
New Contributor

I see that you folks have an unresolved incident: Unresolved incident: Duplicate Clearings Posting on Visa Programs. Curious what could cause an incident such as this.

1 ACCEPTED SOLUTION

JulianMQ
Community Manager
Community Manager

Thank you for your inquiry.

All customers impacted by this incident have been notified, a fix is being implemented, and we will continue to report on the status at https://status.marqeta.com.

A customer-facing incident report will be distributed to all impacted customers. If you are an existing Marqeta customer and would like more information, we encourage you to contact your account representative.

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1 REPLY 1

JulianMQ
Community Manager
Community Manager

Thank you for your inquiry.

All customers impacted by this incident have been notified, a fix is being implemented, and we will continue to report on the status at https://status.marqeta.com.

A customer-facing incident report will be distributed to all impacted customers. If you are an existing Marqeta customer and would like more information, we encourage you to contact your account representative.