November 19, 2024
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Changing 2FA phone number

d_sanches
New Contributor

‎07-19-2023 10:57 AM

Hey there,

 
We are currently using a personal phone number for our account 2FA and we have to change it so its access can be shared across our team
 
I haven't found a way to do that through the dashboard, so I'm kindly asking for help to accomplish that.
 
Can anyon give guidance on how to change 2FA phone number?
 
Kind regards,
Diego Haas Sanches
0 Kudos
3 REPLIES 3

twalson
Community Manager
Community Manager

‎07-24-2023 11:22 AM

Hi, thank you for your question in the Community. Is this when you're attempting to access your Sandbox or the Dashboard?

- Tyler

d_sanches
New Contributor

‎07-24-2023 11:30 AM - edited ‎07-24-2023 11:31 AM

Hey Tyler, thanks for replying.

We are attempting to change it on our Sandbox account, so we can share its access to our QA team

twalson
Community Manager
Community Manager
In response to d_sanches

‎07-28-2023 08:28 AM

Appreciate the patience here. Our DX team advised me that we are no longer utilizing 2FA in the Sandbox so you should be able to share the invite without having the need to go through 2FA. If needed, you can also create new accounts for your QA team. Let me know if you have any additional questions.